Coordonnées
Use this page to tell customers who operates the international store and how to contact support.
Customer Support
- Email: amelisacompany@gmail.com
Seller Information
- Legal name: Amelisa OÜ
- Trading name: Imen Nails
- Registered address: Vesivärava tn 50-201, Kesklinna linnaosa, Tallinn 10152, Harju maakond, Estonia
- Company registration number (Registrikood): 16487978
- VAT number: EE102720877
- EORI number: EE16487978
Returns Address
SIA FORWARDER, Uriekstes street 14a, Riga, LV-1005, Latvia
Do not send returns before contacting support unless the Refund Policy says otherwise. Include your order number in the parcel.
Privacy Contact
For privacy and data protection requests:
- Email: amelisacompany@gmail.com
- Postal address: Vesivärava tn 50-201, Kesklinna linnaosa, Tallinn 10152, Harju maakond, Estonia
Complaints
If you have a complaint about an order, product, delivery, refund, or website experience, contact us at amelisacompany@gmail.com with:
- Order number, if applicable.
- Your full name and contact email.
- A clear description of the issue.
- Photos or documents where relevant.
We aim to respond within 2 business days.
Consumer Redress
If we cannot resolve your complaint directly, you may be able to contact your local consumer authority, a European Consumer Centre if you are in Europe, or an available alternative dispute resolution body.
The European Online Dispute Resolution platform was discontinued on 20 July 2025.